SHIPPING POLICY

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • You will receive a shipment confirmation email with a tracking number once your order ships.

Shipping Coverage

We ship to most countries and regions worldwide. During checkout, you will see the available shipping options for your destination.

Estimated Delivery Times & Costs

  • Standard Shipping: 7–15 business days — Free on orders over $59, otherwise $6.99.
  • Expedited Shipping: 4–7 business days — $14.99.
  • Express Shipping: 2–4 business days — $24.99.

Delivery times are estimates and may be affected by customs clearance, public holidays, weather, or carrier delays.

Customs, Duties & Taxes

Import duties and taxes are not included in the product price or shipping fee. These charges are the responsibility of the customer and are payable upon arrival according to local customs regulations.

Tracking Your Order

A tracking number will be emailed to you once your order is dispatched. You can also view real-time status under "My Orders" on our website.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@zor-vix.com within 7 days of the expected delivery date. We will arrange a replacement or refund.